Support Category: User Account | Multiple Duplicate Accounts

           

Specialist Notes:


If you find a user has multiple active accounts, kindly escalate to the proper administrators for a resolution.


EXCEL Accounts:

Lindsay Drerup, AgeExcel@age.ohio.gov


Ombudsman Accounts:

LaTosha Williams, lwilliams@age.ohio.gov

             

Standard Response:


Thank you for your patience. It appears you have multiple accounts. To avoid any conflicts, we will have to escalate this issue to the administrators for further assistance.