Specialist Notes:

    

Should it be reported that the LMS is down, kindly create a ticket to notify the administrators.


In this case, both admins should be included in the ticket. Please send to both Lindsay Drerup AgeExcel@age.ohio.gov and LaTosha Williams lwilliams@age.ohio.gov.

                

Standard Response:


Thank you for contacting End-User Support. We sincerely apologize for the issues you are having with Excel Academy. As this appears to be an issue with the LMS itself, we will open a ticket to notify the administrators. We will keep you apprised of any updates as this come.