Should a user experience issues not related to the LMS, such as problems configuring system settings or questions unrelated to Excel Academy, have them reach out to their respective contacts.

EXCEL Users: Lindsay Drerup AgeExcel@age.ohio.gov  

Ombudsman: LaTosha Williams lwilliams@age.ohio.gov

Note: Take care NOT to notify users that the contacts listed are the same as the admins for Excel Academy. We do NOT want to risk users bypassing End-User Support for issues pertaining to Excel Academy.

Unfortunately, your inquiry falls outside the purview of End-User Support. For further assistance, we advise reaching out to [INSERT CONTACT HERE].